Terms & Conditions

Terms & Conditions

Please read these terms of use carefully before you start to use the site. They do not affect your statutory rights. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.

We reserve the right to change these terms and conditions at any time.

 

Payment

Unless otherwise agreed, payment is required at the time or ordering. All goods remain our property
until the correct payment has been made.

We accept payment by:

 

  • Cedit/debit card payments via Nochex,

  • Cheque (payable to Galaxy Wholesale),

  • BACS transfer.

Products

Owing to us sourcing products for all over the world photos are for illustration only as there may be small variations in the product shipped.

Please note that all sizes of proudcts are only approximate using inforation for our sales team or the manufacturer



Returns/refunds

We pride ourselves on customer satisfaction. In the unlikely event that you are unhappy with your
order, please contact us with seven days of receipt of goods.

Please email us with as information as possible on any faultily times and we will contact you within 7days to arrange collection for inspection of items

 

Shipping

Where possible we will endeavour to despatch the following items in the time-frame below (upon
receipt of payment):
 

Despatch times are approximately:

3-5 working days for all orders that aren't not custom made or location specific item (ie Town Magnets)

 

Please be advised this is subject to stock availability and the size of the order.


Lost/Stolen/Damaged items.

If in the unlikely event that you receive your order damaged, please retain all packaging and the
goods and contact us within three days.


All orders over £30 are sent by either recorded or special delivery and tracking numbers will be
available.

 

Please ensure that you put in the correct delivery address and post code in when you are placing your order, as we are unable to replace / refund orders that do not arrive when we are provided with the incorrect address details.

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